I never read the reviews on those dining-out sites. The opinion of a random, usually anonymous, stranger just doesn't cut it for me. As my Mum used to say of lots of things, you don't know where it's been.
But what does annoy me is that the websites' basic information is so unreliable. At the time of writing, Zomato, the new arrival on a crowded block, had a list of "Dine-Out Restaurants in Auckland": the first was dessert-only Milse; the second was Sawadee, which is surely the worst Thai restaurant in the country; and spot six went to a burger place in a food court.
Zomato had only one remark to make about Pilkingtons' menu - that it serves barbecue chicken. It does not. And they call this the information age.